FAQ’s

We service the entire Greater Sydney region, including the CBD, Greater Western Sydney, the Hills District, Upper and Lower North Shore, Eastern Suburbs, and the Sutherland Shire. Whether it is a residential bathroom or a large commercial venue, our team comes directly to your door.

Yes, absolutely. Prime Surface Cleaning is a fully licenced and insured Australian business. We carry comprehensive public liability insurance, giving you total peace of mind while we operate our industrial-grade machinery on your residential or commercial property.

We pride ourselves on flawless execution. Our zero-mess guarantee means we never leave dirty water, splashes, or debris behind. If you are not entirely satisfied with the quality of our clean, let us know immediately and we will return to make it right at no extra cost.

Standard mopping simply pushes dirty water around, and portable hire machines lack the vacuum power to lift deep grime out of porous grout lines. We use advanced truck-mounted hot water extraction systems and mechanical rotary scrubbers. This combination blasts away grease and dirt using super-heated high-pressure water while instantly vacuuming away the waste, leaving tiles dry and deeply sanitised.

Yes. Black mould is a health hazard that sinks deep into porous grout. Our professional-grade, eco-friendly formulas are specifically designed to kill mould spores at the root, while our high-pressure steam extraction completely flushes the dead mould and staining out of the grout lines.

We certainly do. We specialise in large-scale commercial, strata-managed buildings, condominiums, and educational facilities. Our heavy-duty truck-mounted machinery allows us to clean massive commercial footprints quickly and efficiently, minimizing downtime for your business.

Always. The health of your family and patrons is our top priority. We strictly use premium, eco-friendly, non-toxic, and biodegradable cleaning products. They are 100% safe for kids, dogs, cats, and employees, leaving no harsh chemical residues behind.

Because our truck-mounted steam extraction system features incredibly powerful dual-vacuum suction, it extracts up to 95% of the moisture along with the dirt. This means your carpets, rugs, and fabric couches dry significantly faster than they would with standard portable cleaning units—usually within a few hours depending on ventilation.

We clean a wide variety of fabric upholstery, including fabric couches, sofas, armchairs, dining chairs, and mattresses. Our system deeply sanitises the fabric to eliminate sweat, dead skin, dust mites, and stubborn pet odours.

Getting a quote is completely free and carries no obligation. You can either fill out our quick Free Quote Form on our website or call us directly on 040 2187 088. For large commercial or strata jobs, we can arrange an on-site inspection to provide a highly accurate estimate.

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